Shopping, ordering food, and paying online have become part of everyday life, but many people still feel unsure about where to start or how to do it safely. Whether you'd like groceries delivered to your door, a hot meal arriving without leaving home, or the confidence to shop online for gifts and everyday essentials, this friendly and practical course will help you explore what's possible. In this hands-on workshop, you'll discover how online shopping, delivery services, and digital payments work together to make life easier, more convenient, and more independent. You'll learn how to confidently compare products, read reviews, recognise trustworthy websites, understand delivery options, and make informed decisions before spending your money. We'll also uncover the common traps that catch people out online, from hidden costs and misleading deals to scams and risky payment options, so you can shop with greater confidence and peace of mind. Everything is explained in plain English, with plenty of opportunities to practise on your own phone or tablet and ask questions along the way.

No experience is needed, just bring your device and your curiosity.

DELIVERY MODE

Face to face

COURSE OUTLINE

• The Convenience of Shopping and Delivery Apps
• Ordering Food and Everyday Essentials
• Buying with Confidence
• Paying Online Safely
• Tracking, Returns and Refunds
• Guided Practice and Questions

LEARNING OUTCOMES

By the end of this course, students should be able ot:

• Understand how online shopping, delivery apps, and digital payments work together
• Order meals, groceries, and everyday items using popular delivery and shopping apps
• Search for products effectively and compare options before making a purchase
• Explain how Buy Now, Pay Later services work, including their benefits and risks
• Feel confident using online shopping and delivery technology to support everyday life and independence