ChatGPT is transforming the modern workplace by helping people write, analyse, brainstorm and solve problems more efficiently. This practical, hands-on course shows participants how to use ChatGPT as an everyday business assistant to draft emails, prepare reports, generate ideas, analyse information and streamline routine tasks. You'll learn effective prompting techniques, understand ChatGPT's strengths and limitations, and discover when human judgement remains essential. Through demonstrations and practical examples, you'll gain the confidence to use ChatGPT responsibly and productively in your own workplace. Designed for professionals, managers, consultants, business owners and anyone with a ChatGPT Plus subscription who wants to move beyond the basics and unlock its advanced capabilities.

DELIVERY MODE

Face to face

COURSE OUTLINE

• Understanding ChatGPT and its capabilities
• Getting better results with effective prompting
• Writing professional emails, reports and other business documents
• Brainstorming ideas and solving workplace challenges
• Analysing and summarising information
• Using Projects and Custom GPTs to improve productivity
• Understanding ChatGPT's strengths, limitations and best practices
• Practical tips for using AI safely and responsibly
• Live demonstrations and questions

LEARNING OUTCOMES

By the end of this course, students should be able to:

• Understand the core capabilities and limitations of ChatGPT.
• Apply effective prompting techniques to achieve better AI-generated results.
• Use ChatGPT to create professional emails, reports and other business documents.
• Generate ideas, summarise information and solve everyday workplace challenges using ChatGPT.
• Use ChatGPT's Projects and Custom GPTs to improve personal productivity.
• Apply good practices for using ChatGPT safely, responsibly and ethically.

ADDITIONAL INFORMATION

Participants should have a ChatGPT account (a Plus subscription is recommended to access all features demonstrated during the course) and bring their own laptop or tablet with their ChatGPT login.