Many important decisions must be made without having all the facts. How can one make good decisions in ambiguous situations? This course explores how to recognise and respond to situations where information is incomplete, uncertain or ambiguous. Participants will learn the difference between uncertainty and ambiguity, how ambiguity shapes perception and judgement, and practical approaches for making more considered decisions. Through discussion and examples, the course examines real-world challenges drawn from professional and personal life. Designed for anyone who wants to improve judgement in complex situations, the course provides practical frameworks that can be applied immediately.

DELIVERY MODE

Face to face

COURSE OUTLINE

• The distinction between uncertainty and ambiguity and how ambiguity affects our perceptions.
• Recognise ambiguous decision problems in the workplace and in life  
• Tools for making principled decisions under conditions of ambiguity

LEARNING OUTCOMES

By the end of this course, students should be able to:

• Distinguish between uncertain and ambiguous decision problems
• Understand how to make decisions under conditions of ambiguity