This practical digital skills course is designed for beginners who want to become more confident using Google tools in everyday life. You will learn how to use Gmail, manage your contacts, recognise spam and scams, and explore the basics of Google Calendar and Google Drive. Through step-by-step demonstrations and hands-on practice, you will learn how to manage emails, organise your inbox, work with contacts, and use Google tools more safely and confidently. The class provides a friendly, supportive environment where you can ask questions and practise at your own pace.

DELIVERY MODE

Face to face

COURSE RESOURCES

Basic computer skills, such as using a keyboard and mouse, opening a web browser and navigating websites. No previous experience with Google Workspace is required.

• Students must bring their own laptop, including charger.
• Students should bring their mobile phone (as Google may require verification through a 2-step authentication process).
• A Google account is recommended.

COURSE OUTLINE

• Getting Started with Google
• Getting Started with Gmail
• Email Safety – Spam, Scams & Phishing
• Google Contacts
• Google Calendar – Introduction
• Google Drive – Introduction
• Time for Questions

LEARNING OUTCOMES

By the end of this course, students should be able to:

• Send, receive, reply to and organise emails using Gmail.
• Use Gmail features such as attachments, CC, BCC, labels and search.
• Recognise common spam, phishing emails, scams and suspicious links or attachments.
• Create, edit and manage contacts using Google Contacts.
• Use contacts when composing and sending emails.
• Create basic appointments and events using Google Calendar.
• Understand the purpose of Google Drive and how to add files.
• Use Google Workspace tools with greater confidence and independence.