Starting a new job involves more than having the right technical skills. Understanding workplace expectations, communicating professionally and responding confidently to everyday situations can make a major difference when settling into a new role. Work Ready: Communication & Professional Skills is a practical one-day course that explores the behaviours, communication skills and everyday digital tasks commonly expected in contemporary workplaces. You will work through realistic workplace situations, practise professional communication and identify strategies for managing feedback, setbacks and change. You will finish the day by turning what you have learned into practical actions for the weeks ahead.

Build your own Work Ready program: Take this course on its own, or enrol in other courses in the Work Ready series to develop your career direction, improve your job applications and strengthen your job-search and interview skills. Enrol in multiple Work Ready courses at the same time and your discount will be applied automatically:

• 2 courses – 25% discount
• 3 courses – 35% discount
• All 4 courses – 40% discount

 The first 25 participants to enrol in all four Work Ready courses will also receive a 12-month LinkedIn Premium subscription, valued at $360.

DELIVERY MODE

• Face to face

COURSE OUTLINE

• Explore workplace expectations including reliability, professionalism, communication and accountability
• Work through common situations involving punctuality, customers, team conflict and receiving feedback
• Prepare for the practical expectations of starting a new job and making a positive first impression
• Review your confidence using everyday workplace tools including email, calendars, online meetings and file sharing
• Practise writing professional emails and communicating appropriately in a workplace environment
• Develop practical approaches to online meeting etiquette, file organisation and everyday digital tasks
• Identify strategies for responding constructively to setbacks, feedback and challenges
• Create clear actions for your employment, development or workplace goals over the following 30 days

LEARNING OUTCOMES

By the end of this course, students should be able to:

1. Apply appropriate professional behaviour and communication in common workplace situations
2. Use common digital workplace tools and communication practices with greater confidence
3. Develop practical strategies and actions to support ongoing employment and workplace success